Walgreens Balance Financial
- Obtain more information and details in regards to the Balance Financial Prepaid MasterCard
- The Balance Financial Prepaid MasterCard will be renamed the Exact Prepaid MasterCard
- This card can still be used all Walgreens and Duane Reade locations
Questions about a Walgreens balance financial account can be directed to a customer care agent at 877-250-5823 Monday – Friday from 5:00 a.m. to 11:00 p.m., or Saturday and Sunday from 6:00 a.m. to 6:00 p.m., Mountain Standard Time (please note automated services are available though this toll-free number but the automated service will only be able to handle the most basic of issues). The automated service associated with a Balance Financial Prepaid MasterCard is available 24 hours a day 7 days a week and will provide the customer with their account balance, transaction history, or report a Balance Financial Prepaid MasterCard lost or stolen.